Phone Clean Box Privacy Policy
Last updated on October 23, 2025
Thank you for choosing the "Phone Clean Box" service. When you use our services, you agree that we will collect and use your information in accordance with this policy, and you trust that we will keep your information safe. We are well aware that protecting user privacy is a major responsibility, so we attach great importance to your privacy and do our best to protect the security of your information.
"Phone Clean Box" (hereinafter referred to as "we") collects your relevant information to provide you with better services and enhance your user experience. Your privacy is of vital importance to us at all times. This Privacy Policy details our policies and procedures on how to collect, use, protect and disclose your information during your use of the Services, and clarifies your privacy rights and the legal protections for you. Except as expressly stated in this Privacy Policy, we will not use or share your personal information with any third party. You can change your consent options at any time in our application settings.
I Your rights
Under applicable law, you have the following rights with respect to your personal data:
l Access: Access and obtain a copy of your data.
l Correction and Erasure: Request correction or erasure of your data under certain conditions.
l Data Portability: Receive a copy of your data in a structured, machine-readable format.
l Restriction of Processing: Request temporary suspension of the processing of your data under certain circumstances.
l Objection: Object to our processing of your data.
l Withdrawal of Consent: Where processing is based on your consent, you may withdraw your consent at any time.
II Exercise of rights
The Company prioritizes protecting your personal information. We strictly adhere to the General Data Protection Regulation (GDPR), respect the principle of data confidentiality, and are committed to ensuring that you can fully exercise your rights under the law.
If you are located in the EU, you have the following rights under applicable law:
To help you exercise control over your personal information, we provide you with rights to access, correct, delete, and object to processing.
To ensure the security of your data and prevent unauthorized access, we will conduct necessary identity verification upon receiving your request.
We are committed to responding promptly and in strict compliance with the GDPR upon receiving your complete and valid request, and will immediately initiate internal processes to ensure that your request is properly processed.
In addition, if you believe that our processing of your personal data has violated the law, you have the right to lodge a complaint with your European Economic Area (EEA) data protection supervisory authority.
To facilitate your exercise of this right, we recommend that you visit the official website of your local regulatory authority for detailed complaint procedures and required documentation. Typically, complaints should include a detailed description of the alleged violation, relevant evidence, and a description of the impact.
You may also contact the regulatory authority directly for further guidance. We will respect and cooperate with all lawful investigations and decisions of regulatory authorities.
III How to collect information
To optimize your experience and ensure stable app operation, we collect information about your device. This information helps us tailor our services and comply with relevant data protection regulations.
l Device information: such as your device model, operating system version, screen size, CPU and memory usage, etc., for compatibility adaptation and performance optimization.
Battery information: such as battery level, health, and temperature, used to intelligently manage power consumption when running energy-intensive features and protect your device.
l App and network information: such as app version number and network connection status, to ensure you have the latest features and maintain a smooth network connection.
Advertising identifier: used to provide you with more personalized advertising content.
l In addition, when an app error occurs, we automatically collect anonymous log information (such as the time the error occurred and the device type) to help us quickly identify and resolve the issue.
IV How do you protect your information
The protection of your personal information is of paramount importance to us. We implement comprehensive measures to prevent its misuse, unauthorized access, modification, disclosure, or destruction.
Our commitment to data security is ongoing. We continually assess and upgrade our safeguards to counter the constantly changing landscape of security risks. Please report any potential security vulnerabilities, privacy issues, or inquiries about our data protection measures to us at [email protected].
Our dedicated customer service team provides 24/7 support to ensure timely responses to all your concerns. We assure you that all feedback will be treated with the highest priority, and we will implement necessary steps to guarantee the continuous and proper protection of your information.
V Cookies Technology
Our services use cookies and other tracking technologies to facilitate their operation and store information. A cookie is a small file containing a string of characters (which may include an anonymous unique identifier) that is sent to your browser and stored on your device. You can configure your browser to refuse all cookies or to notify you when a cookie is placed. However, please note that refusing cookies may impair the functionality of certain aspects of our services.
The specific categories of cookies we use are as follows:
l Necessary Cookies
These cookies are essential for the basic operation of our services. These cookies enable core functionality and secure access; without them, the services cannot be effectively delivered.
l Preference Cookies
These cookies are used to remember your configuration preferences (such as language and locale) so that the services can adjust their behavior and interface to provide a personalized user experience.
l Statistical Cookies
These cookies collect and aggregate information in an anonymous form to provide insights into how users interact with the services. This data is essential for our ongoing service analysis and optimization efforts.
l Security Cookies
These cookies are used for security purposes and are essential to maintaining the integrity of the services and protecting user data and privacy.
l Advertising Cookies
These cookies are used to deliver advertisements that match your inferred interests and preferences, thereby increasing the relevance and effectiveness of the advertisements displayed to you.
VI Security
We understand the paramount importance of your information security and always prioritize confidentiality. To fully safeguard your information, we have established a multi-faceted protection system with the following key measures:
We use advanced encryption technology to encrypt data throughout its lifecycle.
We deploy firewalls and real-time intrusion detection systems to promptly monitor and respond to network threats.
We regularly update system patches and conduct vulnerability scans to promptly address potential security vulnerabilities.
While we spare no effort to strengthen security, we must be transparent: no security measures can completely eliminate risks. This is due to three key factors: the increasing complexity of the network environment, the evolving nature of cyberattacks, and the inherent limitations of existing technologies. Just as there is no impenetrable fortress in the real world, there is no absolute impenetrability in cyberspace.
Please rest assured that we will continue to monitor cutting-edge security technologies and continuously strengthen our protection capabilities to minimize the risk of unauthorized access or misuse of your information, and to do our utmost to protect your information.
VII Children's privacy
To effectively protect the information security of minors, this app has explicitly excluded individuals under the age of 13 from its target user base since its design and operation. The service provider, adhering to the principle of compliance and responsibility, strictly prohibits any data collection requests targeting children under the age of 13 through this app and will never conduct commercial marketing activities targeting this group.
Furthermore, the service provider fully complies with laws and regulations regarding the protection of children's personal information and will never proactively collect information from children under the age of 13. If you are a parent or legal guardian and have confirmed that your child has submitted personal information to this application, please contact us immediately at [email protected].
VIII Mobile Devices
Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:
"Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.
IX Changes and Contacts
To ensure this Privacy Policy complies with the latest laws and regulations, technological advances, and business needs, we reserve the right to amend, supplement, or adjust this Policy based on actual circumstances. Such adjustments may include, but are not limited to, key aspects such as the scope of information collection, storage methods, usage rules, and sharing mechanisms. These updates are intended to provide you with more comprehensive services and enhanced security.
To avoid any impact on your rights and interests due to a delay in understanding changes to this Policy, we recommend that you regularly review this Policy page.
If you have any questions regarding changes to this Policy, its implementation details, or would like to learn more about the specific implications of any measures taken while reading this Policy, please feel free to contact us.